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Tips for safe stairlift use

Posted by: The Stairlift Company · on 26th May 2016

Modern stairlifts are very safe and reliable pieces of equipment when used correctly, so you must always make sure to read and follow the manufacturer’s instructions when using the stairlift. All models of stairlift are fitted with a variety of safety features, but you must also exercise precaution and common sense each time you operate the stairlift to ensure your personal safety.

Take a look at these essential tips for safe stairlift use, and refer to your user’s manual for more specific information about your own particular model.

Before you travel

  • Do not use the stairlift while the stairway is in use by other people.
  • Ensure that the stairway is clear of any obstructions before use.
  • Ensure that any pets are out of harm’s way before you operate the stairlift. It is worth training them to keep clear of the stairs when the stairlift is in use.
  • When using the stairlift, sit back in the seat with your arms on the arm rests and your feet well back on the footrest.
  • Fasten the seatbelt before starting your journey. Laziness and complacency with regards to safety belts is one of the main causes of stairlift accidents.
  • Ensure that clothing or loose items are kept clear of the stairlift mechanism before use. Items such as scarves, long skirts or blankets could become trapped, causing personal injury and/or damage to the stairlift.

The stairlift journey

  • Do not allow liquids to come into contact with the stairlift components. If you have to transport liquids, you should do so with care, preferably using a lidded container. Extra caution should be used with hot liquids such as tea or soup.
  • Stairlifts are only designed to carry one person at a time. Never attempt to carry more than one person on the stairlift, including children.
  • Do not exceed the maximum weight limit of your stairlift. This limit will be specified in your user’s manual.
  • Do not use the stairlift to transport heavy or bulky items such as large parcels or furniture up the stairs. These items can easily fall off the stairlift and cause damage or injury.
  • Use extra caution when getting on or off the stairlift at the top of the stairs, as this poses the greatest fall risk.

General stairlift safety tips

  • Ensure that the stairlift is parked in the correct position on the track to enable charging.
  • Regularly change the batteries in the remote.
  • Do not allow children to play with or on the stairlift.
  • Remove the immobiliser key when the stairlift is not in use if there is a risk of children playing or tampering with the stairlift.
  • Always keep a spare immobiliser key handy in case it is misplaced.
  • Make sure to get your stairlift regularly serviced to ensure its prolonged safe use.
  • Stop using the lift if any of the safety features stop working, if your stairlift starts behaving strangely, or if you notice any signs of wear and tear. Call an engineer to get it looked at as soon as possible to prevent damage or injury from unsafe use.
  • If your stairlift is not working properly, do not attempt to fix it yourself. Not only could this cause damage to the equipment, but it will also void any warranty that the stairlift may be under. You should always get a qualified engineer to perform maintenance and repairs.
  • While it is very unlikely that the stairlift will break down while in use, you may wish to wear an alarm call pendant or carry a mobile phone with you to call assistance.

The Stairlift Company supply and install top quality stairlifts from manufacturers that you can trust. Get in touch to find out more about any of our services.


About the author

The Stairlift Company

The Stairlift Company installs high quality stairlifts to help people with mobility problems stay in their homes longer. Based in the Midlands, The Stairlift Company serves the whole of the UK and offers a friendly and comprehensive service to customers.

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